Welcome to Cam & Dursley Taxis. By booking a journey with us, you agree to the following terms and conditions:

1. Booking and Punctuality

• While we strive to ensure our drivers are on time, Cam & Dursley Taxis cannot be held liable for delays caused by circumstances beyond our control (e.g., traffic congestion, road accidents, or severe weather).
• We recommend booking at least 24 hours in advance for airport transfers to ensure vehicle availability.

2. Airport Transfers & Station Pickups

• For airport pickups, we allow a standard waiting time of 60 minutes after the flight has landed.
• It is the passenger's responsibility to provide the correct flight number and arrival time.
• For Cam & Dursley Station pickups, please notify us immediately if your train is delayed.

3. Vehicle Capacity and Luggage

• Our vehicles are licensed for a specific number of passengers. Please ensure you book a vehicle large enough for your group and luggage.
• Drivers reserve the right to refuse carriage if the number of passengers or amount of luggage exceeds the vehicle's legal limit.

4. Passenger Conduct & Fouling

• We maintain a strict no-smoking and no-vaping policy in all vehicles.
• A fouling charge (minimum £80) will be applied to any passenger who soils the vehicle, to cover the cost of professional cleaning and loss of earnings.

5. Payments and Cancellations

• We accept cash and all major credit/debit cards.
• Cancellations made less than 12 hours before the scheduled pickup time may be subject to a cancellation fee.

6. Safety

• All our drivers are DBS-checked and fully licensed by the local authority.
• Abuse, violence, or threatening behavior towards our drivers will not be tolerated and will result in the immediate termination of the journey.