PRIVACY POLICY

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Last Updated: January 2026

At Cam & Dursley Taxis, we are committed to protecting the privacy and security of our customers' personal data. This policy outlines how we collect, use, and protect your information.

1. Information We CollectWhen you book a taxi via our website, phone, or WhatsApp, we may collect:

• Your name and contact details (phone number and email address).
• Pickup and drop-off addresses.
• Flight numbers (for airport transfers).

2. How We Use Your InformationWe use your data solely to:

• Manage and confirm your bookings.
• Send you status updates regarding your driver's arrival.
• Process payments and provide receipts.
• Improve our local service based on customer feedback.

3. Data SecurityYour personal information is stored securely. We do not sell, rent, or share your data with third-party marketing companies. Access to your data is limited to authorized staff and drivers purely for the purpose of completing your journey.

4. WhatsApp and CommunicationsBy clicking our "Chat on WhatsApp" button, you consent to us contacting you via that platform regarding your specific booking or inquiry.

5. CookiesOur website uses cookies to analyze traffic and optimize your user experience. You can choose to accept or decline cookies via the pop-up banner on our site.

6. Your RightsYou have the right to request a copy of the information we hold about you or to ask us to delete your data from our records at any time. To do so, please contact us at mail@camanddursleytaxis.co.uk.